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    1. Delivery Information

      Our team are working hard to despatch orders on time, but deliveries are being delayed by Australia Post due to COVID-19. Australia Post are experiencing delays in processing and delivering parcels due to a high volume of parcels in their delivery network. They are prioritising the delivery of medical &?pharmaceutical essential items at this time.??As a result of this, they are unable to?guarantee?our normal delivery times.

      Australia Post have had to change the way they are processing deliveries, which means the parcel may not be scanned when it has been handed over to them or on its journey to you. If you have received a tracking number from us, this means your parcel is now with Australia Post and on its way to you.

      We appreciate your patience and understanding at this time and please be assured they are doing their best to get you your order, but it will take longer than usual.

      Delivery via Australia Post on business days and not on weekends or public holidays

      Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery

      We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

      Your order will be despatched pending credit card authorisation, verification and availability of stock

      *Please note: During sale or promotional events, delivery may take longer than the stated delivery times above.

      Order by 2pm (Australian Eastern Daylight Savings Time) on any business day and receive your order in 1-3 Business days (excluding weekends & public holidays)

      Next Business Day delivery is available to customers located in Australian CBD, metro and major regional areas (excluding Perth & Darwin).

      Enter the delivery postcode below to check if it qualifies for Next Business Day delivery.

      Yes! qualifies for Next Business Day delivery. Unfortunately does not qualify for Next Business Day delivery. Your order will be despatched on an Express service.

      Delivery via Australia Post on business days and not on weekends or public holidays

      Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery

      We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

      Your order will be despatched pending credit card authorisation, verification and availability of stock

      *Please note: Australian Next Business Day / Express Delivery may not be available during sale, public holidays or promotional events.

      Delivery via Australia Post on business days and not on weekends or public holidays

      Delivered with Safe Drop - Orders will be left in a safe place if there is no one at the delivery address to sign for the delivery. If the delivery cannot be left in safe place, a calling card will be left in your mailbox advising of the Australia Post location where you can collect your delivery

      We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

      Your order will be despatched pending credit card authorisation, verification and availability of stock

      *Please note: During sale or promotional events, delivery may take longer than the stated delivery times above.

      Your order will be despatched pending credit card authorisation, verification and availability of stock

      You are transacting with Just Jeans in Australia. Your order will be fulfilled from our Australian warehouse.

      Delivery via Australia Post and their international local delivery partners

      We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

      All prices in our online store are in Australian dollars.

      • The prices within the online store DO NOT include any relevant overseas customs duties, clearance or handling charges and other customs or import charges that you may incur.
      • Any such additional charges will depend on the value of your order, and will be on top of the price. You can use the NZ Customs Service online estimator at https://www.customs.govt.nz/personal/duty-and-gst/whats-my-duty-estimator to estimate what, if any, duties you may need to pay.
      • To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.

      *Please note: During sale or promotional events, delivery may take longer than the stated delivery times above.

      Europe

      Austria
      Italy
      Belgium
      Monaco
      Croatia
      Netherlands
      Denmark
      Norway
      Finland
      Poland
      France
      Spain
      Germany
      Sweden
      Greece
      Switzerland
      Ireland
      United Kingdom

      North America

      Canada
      USA

      Middle East

      Israel
      Saudi Arabia
      United Arab Emirates

      Africa

      South Africa

      Asia Pacific

      Brunei
      China
      Hong Kong
      Japan
      Malaysia
      Thailand
      Vanuatu
      Vietnam

      Your order will be despatched pending credit card authorisation, verification and availability of stock

      You are transacting with Just Jeans in Australia. Your order will be fulfilled from our Australian warehouse.

      Delivery via Australia Post and their international local delivery partners

      We cannot accept responsibility for delays in delivery due to unforeseen circumstances (e.g. Strikes, floods etc.)

      All prices in our online store are in Australian dollars.

      • The prices within the online store DO NOT include any relevant overseas duties (including import GST/VAT), clearance or handling charges and other customs or import charges that you may incur.
      • Please refer to your local customs and import authorities about what these additional charges may be.

      To comply with Australian export regulations we are required to declare the exact value of all items ordered and to mark them as dutiable 'merchandise'. We are also prohibited by law from marking the order as a 'gift', even if the order is placed with the intention of sending to a gift recipient.

      *Please note: During sale or promotional events, delivery may take longer than the stated delivery times above.

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